Knowledge
Website training: turn your site and docs into an assistant
Point CertifChat at your website and it crawls every page, follows your sitemap, and reads the PDFs, docs, and Q&A files you upload. Your content becomes a searchable knowledge base your assistant answers from, with no manual scripting.
What you get
- Full-site and sitemap crawl, plus PDF, doc, text, and Q&A uploads
- Content chunked at 512 tokens and embedded for semantic search
- Stored in pgvector for fast semantic search
- Re-crawl to keep the assistant current as your content changes
- Every source visible and manageable from the dashboard
How it works
Connect your sources
Add your domain to crawl the whole site and follow its sitemap, then upload any PDFs, documents, text, or Q&A pairs that live outside the site.
Chunk and embed
Each source is split into 512-token chunks and embedded with an advanced OpenAI embedding model, so the assistant retrieves the precise passage that answers a question instead of a whole page.
Search at answer time
Embeddings are stored in pgvector. When a visitor asks a question, the most relevant chunks are pulled back in milliseconds to ground the reply.
Related features
Explore more of what your assistant can do.
Frequently asked questions
Put your knowledge to work today
Connect your sources, drop one snippet on your site, and start deflecting tickets. We are opening CertifChat to a first group soon.